PROCESSING & SHIPMENT POLICY
- All orders are shipped out with USPS 2-3 day priority shipping after processing time (United States Only)
- Processing time for custom colored bundles is 2-3 weeks
- Processing time for custom wigs is 3-4 weeks (sometimes 4-6 weeks) depending on peak season).
- IF YOU NEED YOUR UNIT SOONER PLEASE ORDER AT LEAST 2 WEEKS IN ADVANCE!
EVON'S HAIR CANDY CUSTOM WIGS & CREATIONS IS NOT RESPONSIBLE FOR
Any shipping deliveries that may be affected by customs, natural occurences, transfers from USPS, FedEx, or your local carrier in your country air and ground transportation strikes or delays. Nor extra fees customs or backend charges once the package(s) have exited the United States.
- We are NOT responsible for any lost or stolen packages HOWEVER if you would like to upgrade the insurance on your package to match the total cost of the quantities inside the package, such as if you were to order a $500 wig and want to purchase $450 worth of insurance. Please leave a note upon checkout. This is optional and is a "JUST IN CASE" factor.
- All packages over $100 require a signature
- PLEASE ENSURE ALL SHIPPING INFO IS CORRECT! WE CANNOT BE RESPONSIBLE TO FIX INCORRECT ADDRESSES
*Orders can be tracked
NO REFUNDS ON Bundle, Wigs, Hair accessories, or lashes.
Our return policy lasts 7 days for UNOPENED eligible items such as clothing, bonnets, etc.
Items must be unworn, unopened and in original condition. Buyer pays return shipping fee.
If you have any problems with an order please email me immediately at firstname.lastname@example.org